Discount decor is pathetic

I purchased 3 recliner suite in March, paid R15k for it. After couple weeks, it started sinking. I sent it for repairs, it came back with the colour coming out, sent it back and got it fixed. After 2 weeks, it started to sink again. They sent an inspector here, he told us completely different things to what he told them. He said to them there is nothing wrong with it. Despite countless complaints and calls, they refused to take action. They are pathetic. They are not helpful and their service is terrible and they just rob people.