Broken coffee table

<p class="MsoNormal">This email has surfaced after a sheer disgust resulted in the service that I received from DISCOUNT DECOR. Sometime in March I bought sofas, coffee table, and a whole lot of other things. It was then delivered a weekend after the Easter holidays as per my request. Because we were still renovating the house we only opened the goods around the 4^th or 5^th of April I was happy with everything else except for the coffee table. I then sent the pics to Connie who promised to show them to the Complaints department which she did, I received a call then the coffee table was taken back for “investigation” as per the conversation with the lady from the Complains department. The coffee table was picked up on the 21^st or 22^nd or 23^rd of April not sure of the date.</p> <p class="MsoNormal"> </p> <p class="MsoNormal">I didn’t get any call from the Complaints department or any department for that matter I have followed up with Connie who advised me to call the Complains Department on *** I called on the 6^th of May I was told to hold, I was put on hold for more than 15min I then advised Connie and asked her to rather tell the Complaints department consultants to call me, which never happened up to now hence the drive to draft this email.</p> <p class="MsoNormal"> </p> <p> </p> <p class="MsoNormal">It’s been almost 2 weeks if not 3 now since the coffee table was taken back can somebody loop me in on what’s happening. I don’t think you are aware of what an inconvenience you are causing. I bought the coffee table because I have a need for it.</p>