S`
Sandra `Potgieter
1 reviews | Active since Apr 2017
04 Mar 2026, 09:33
Poor service
My account was debited for 4 months for a life policy I did not take out. I have requested the call recording numerous times but my emails are just ignored. I want my money back!!!!
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Replies (1)
Dis-Chem Life (Pty) Ltd's replyOfficial
04 Mar 2026, 09:53Hi Sandra,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, and we completely understand how upsetting this is for you.
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, and we completely understand how upsetting this is for you.
Please rest assured that we take matters like this very seriously. This will be escalated for urgent investigation, including a full review of the policy details, the call recording, and the debit history.
A member of our team will be in contact with you to resolve this as quickly as possible. Thank you for your patience while we attend to this matter.
Chat soon,
Team Dis-Chem Life
A member of our team will be in contact with you to resolve this as quickly as possible. Thank you for your patience while we attend to this matter.
Chat soon,
Team Dis-Chem Life
Dis-Chem Life (Pty) Ltd's reply04 Mar 2026, 09:53
Official
Hi Sandra,
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, and we completely understand how upsetting this is for you.
Thank you for bringing this to our attention. We’re truly sorry to hear about your experience, and we completely understand how upsetting this is for you.
Please rest assured that we take matters like this very seriously. This will be escalated for urgent investigation, including a full review of the policy details, the call recording, and the debit history.
A member of our team will be in contact with you to resolve this as quickly as possible. Thank you for your patience while we attend to this matter.
Chat soon,
Team Dis-Chem Life
A member of our team will be in contact with you to resolve this as quickly as possible. Thank you for your patience while we attend to this matter.
Chat soon,
Team Dis-Chem Life