Zizipho at Direct Axis offers the poorest cutomer service, does not care about a customer,she is selfish.

Service from Zizipho is pathetic and makes me reget why am i a customer to Direct Axis.She answered the phone and told me to hold whilst she was checking on the system.She kept me on hold for for than 20 minutes.She actually wanted me to hang up.All i wanted from her was simple a settlement amount on my loan, is that too hard to ask.She does not deserve to be a customer service consultant, Direct Axis will lose a lot of clients because of her poor customer service