RD
Richard D
1 reviews | Active since Jun 2020
16 Jun 2020, 19:38
Zero communication or acknowledgement.
Settled my account in full but no response after numerous emails and phone calls requesting confirmation letter that account has been settled.
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Replies (2)
DirectAxis's replyOfficial
17 Jun 2020, 10:18 Hello Richard We have received your review. Please accept our sincerest apologies for the delay in responding to you. We recently implemented preventative measures to protect our team against the spread of the Coronavirus infections. As a result, you may experience delays in responses from our agents. We have arranged for a consultant to get in touch with you to clear things up. Team DirectAxis
Best regards,
DirectAxis's reply17 Jun 2020, 10:18
Official
Hello Richard We have received your review. Please accept our sincerest apologies for the delay in responding to you. We recently implemented preventative measures to protect our team against the spread of the Coronavirus infections. As a result, you may experience delays in responses from our agents. We have arranged for a consultant to get in touch with you to clear things up. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
18 Jun 2020, 15:34Hello Richard, we’re pleased that everything has been cleared up. But if you require further assistance do let us know.
Best regards,
DirectAxis's reply18 Jun 2020, 15:34
Official
Hello Richard, we’re pleased that everything has been cleared up. But if you require further assistance do let us know.
Best regards,