PL
Portia L
1 reviews | Active since Jun 2020
09 Feb 2021, 09:34
Your services are really really bad ...
Tried numerous times to contact you people but i still have not received any feed back from u....i urgently need to discuss down payment on my loan or a possible settlement....u very quick to offer loans but drag your feet to assist clients when they need answers for there questions....especially now when half of the world is unemployed and struggling to pay there debts and make ends meat.....
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Replies (2)0
Replies (2)
DirectAxis's replyOfficial
09 Feb 2021, 12:32Hello Portia, Thanks for reaching out to us. We apologise for the inconvenience caused trying to get assistance from us. We acknowledge and understand your frustration. We’ll escalate the matter to our Accounts Team and ensure that you will receive a call from one of our consultants as soon as possible. Team DirectAxis
Best regards,
DirectAxis's reply09 Feb 2021, 12:32
Official
Hello Portia, Thanks for reaching out to us. We apologise for the inconvenience caused trying to get assistance from us. We acknowledge and understand your frustration. We’ll escalate the matter to our Accounts Team and ensure that you will receive a call from one of our consultants as soon as possible. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
09 Feb 2021, 15:02Hello Portia, We are happy to confirm that our Collections Team has been in touch with you and that everything has been sorted. Please let us know should you need any further assistance. Team DirectAxis
Best regards,
DirectAxis's reply09 Feb 2021, 15:02
Official
Hello Portia, We are happy to confirm that our Collections Team has been in touch with you and that everything has been sorted. Please let us know should you need any further assistance. Team DirectAxis
Best regards,