CZ
CHANTEL Z
1 reviews | Active since Apr 2013
06 Mar 2015, 12:09
Wrong information
What a terrible experience, after receiving months of documentation from Direct Axis asking me to take out a personal loan I thought I will give them a chance. What a horrible experience. I get advised my application is declined cause I got a default on my ID number. After phoning all the credit bureaus they can not trace anything. Phoned them back and now it going to take them 3 day to find out why it was declined initially.
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DirectAxis's replyOfficial
06 Mar 2015, 12:10Hello tella21,
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply06 Mar 2015, 12:10
Official
Hello tella21,
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Thanks for bringing this to our attention. We have escalated this internally and a consultant will be in touch to assist you soonest.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,