AC
Amanda C
1 reviews | Active since Sept 2020
12 May 2022, 09:19
Wrong ID number linked to name
When I enter my ID number on your system another name pops up. Please rectify this. I do not know who to contact in this regard. I do hope it is not identity theft?
Helpful (0)
Replies (7)0
Replies (7)
DirectAxis's replyOfficial
12 May 2022, 09:56Hello Amanda, Thanks for reaching out to us. We're sorry about your unpleasant experience and are here to assist. We’ll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply12 May 2022, 09:56
Official
Hello Amanda, Thanks for reaching out to us. We're sorry about your unpleasant experience and are here to assist. We’ll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
AC
Amanda C's updateReviewer Update
12 May 2022, 09:57Thank you for your response. I do not want a loan from DirectAxis at the moment so please cancel all applications.
AC
Amanda C's update12 May 2022, 09:57
Reviewer Update
Thank you for your response. I do not want a loan from DirectAxis at the moment so please cancel all applications.
DirectAxis's replyOfficial
16 May 2022, 16:46Hello Amanda, we're pleased to confirm that the application has been cancelled. Team DirectAxis
Best regards,
DirectAxis's reply16 May 2022, 16:46
Official
Hello Amanda, we're pleased to confirm that the application has been cancelled. Team DirectAxis
Best regards,
AC
Amanda C's updateReviewer Update
16 May 2022, 16:52How about the ID number linked to the wrong name?
AC
Amanda C's update16 May 2022, 16:52
Reviewer Update
How about the ID number linked to the wrong name?
DirectAxis's replyOfficial
17 May 2022, 09:07Hello Amanda, the team is still investigating, we'll keep you updated.
Best regards,
DirectAxis's reply17 May 2022, 09:07
Official
Hello Amanda, the team is still investigating, we'll keep you updated.
Best regards,
AC
Amanda C's updateReviewer Update
17 May 2022, 09:32Thank you
AC
Amanda C's update17 May 2022, 09:32
Reviewer Update
Thank you
DirectAxis's replyOfficial
17 May 2022, 10:04You are welcome.
Best regards,
DirectAxis's reply17 May 2022, 10:04
Official
You are welcome.
Best regards,