JJ
Jacqueleen J
1 reviews | Active since May 2012
03 Mar 2022, 10:04
Wrong debit order date
I signed a contract to have my debit order deducted on the 1st of every month. For some reason it is being deducted on the 25th. Now I received unpaid letters as it is not paid on the 25th. When can I expect this to be fixed?
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DirectAxis's replyOfficial
03 Mar 2022, 10:50Hello Jacqueleen, Thanks for reaching out to us. We apologise for your experience and the inconvenience caused. Please send us a private message with more information about the debit order that is being deducted. Team DirectAxis
DirectAxis's reply03 Mar 2022, 10:50
Official
Hello Jacqueleen, Thanks for reaching out to us. We apologise for your experience and the inconvenience caused. Please send us a private message with more information about the debit order that is being deducted. Team DirectAxis