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Phindile M
1 reviews | Active since Sept 2015
16 Nov 2020, 13:30
Worst Service Ever
Once again, my account has not been rectified. I've been debited even though I was approved for the covid relief. I can never get through to the call center. I'm placed on hold until it cuts off. This is getting really tiring...
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Replies (2)
DirectAxis's replyOfficial
16 Nov 2020, 16:28Hello Phindile, Thanks for reaching out to us. Please accept our humble apologies for the delay in getting your query resolved. We have re-escalated the matter to our Covid-19 Department and will ensure someone contact you as soon as possible. Team DirectAxis
DirectAxis's reply16 Nov 2020, 16:28
Official
Hello Phindile, Thanks for reaching out to us. Please accept our humble apologies for the delay in getting your query resolved. We have re-escalated the matter to our Covid-19 Department and will ensure someone contact you as soon as possible. Team DirectAxis
DirectAxis's replyOfficial
18 Nov 2020, 09:57Hello Phindile, Our support team was trying to reach out to you but your cell phone is currently engaged. Please provide us with an alternative number and a suitable time to call. Team DirectAxis
DirectAxis's reply18 Nov 2020, 09:57
Official
Hello Phindile, Our support team was trying to reach out to you but your cell phone is currently engaged. Please provide us with an alternative number and a suitable time to call. Team DirectAxis