Worst service ever!!!
Im struggling to apply for a loan for 2 weeks now. First they kept on needing this and that. And then I received 3 sms saying they got everything. Now when I phone again they needed something witch I already sent with the other docs but it was never linked by them. . . And every time I have to phone them they never phone back.... on Monday they said it is going for validation now on Thursday they telling me the same thing? Utter nonsense!!!!
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DirectAxis's replyOfficial
10 Dec 2015, 16:41Hello martin22lu****,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
DirectAxis's reply10 Dec 2015, 16:41
Official
Hello martin22lu****,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team