TM
Tebogo M
1 reviews | Active since Aug 2017
31 Aug 2017, 11:41
Worst service ever
You break the record, i want to close my account with you please respond to my mail and get a outbound call center your services are appalling. This is disgusting, you whole business model is based on puke. I think i need to involve the Ombudsman
Helpful (0)
Replies (4)0
Replies (4)
DirectAxis's replyOfficial
31 Aug 2017, 11:43Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply31 Aug 2017, 11:43
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
TM
Tebogo M's updateReviewer Update
31 Aug 2017, 11:48You are not ready watch the space, busy sending out automated response just shows how much you consideration you have for your clients. Your services are disgusting and a shame.
TM
Tebogo M's update31 Aug 2017, 11:48
Reviewer Update
You are not ready watch the space, busy sending out automated response just shows how much you consideration you have for your clients. Your services are disgusting and a shame.
DirectAxis's replyOfficial
31 Aug 2017, 13:43Please note that your complaint was escalated onto our Customer Relationship Management Team.
Best regards,
DirectAxis's reply31 Aug 2017, 13:43
Official
Please note that your complaint was escalated onto our Customer Relationship Management Team.
Best regards,
DirectAxis's replyOfficial
31 Aug 2017, 13:48Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,
DirectAxis's reply31 Aug 2017, 13:48
Official
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Best regards,