EF
Elizna F

1 reviews | Active since Dec 2019

04 Jun 2020, 10:51

WORST SERVICE

I have requested in the beginning of March 2020 a paid up letter for my account with them as my account were settled in 2016 and I've never received a paid up letter. Until date I have not received the requested letter and every time I phone them they promise that they will sent the letter. I will never recommend DirectAxis as they never do as they promise.

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Replies (1)
DirectAxis
DirectAxis's reply04 Jun 2020, 12:44
Official
Hello Elizna,  We’ve received your review.  We’re deeply sorry about  the delay in sending you a paid up letter.  Please rest assured that we are  looking into this and will be in touch with you as soon as we've gathered more information.  Team DirectAxis