Worst Serbice
Dealing with direct axis had been horribly. It’s been 11 days trying to get the paid up letter. No one had responded to my email. I’m addition the call centre agents had been telling me that they sent the letter but I ad not received it.
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
01 Jun 2021, 09:24Hello Lungisane, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a paid up letter from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis
Best regards,
DirectAxis's reply01 Jun 2021, 09:24
Official
Hello Lungisane, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a paid up letter from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis
Best regards,
's updateReviewer Update
14 Jun 2021, 14:49Good Day
Thanks a lot direct axis for returning my call, for resolving my issue and I do accept your apology.
Thanks a lot direct axis for returning my call, for resolving my issue and I do accept your apology.
's update14 Jun 2021, 14:49
Reviewer Update
Good Day
Thanks a lot direct axis for returning my call, for resolving my issue and I do accept your apology.
Thanks a lot direct axis for returning my call, for resolving my issue and I do accept your apology.
DirectAxis's replyOfficial
17 Jun 2021, 16:31Hello Lungisane, Thank you for your positive feedback. It’s always great to hear from a happy customer. If for any reason you require further assistance, please don’t hesitate to contact us again. Team DirectAxis
Best regards,
DirectAxis's reply17 Jun 2021, 16:31
Official
Hello Lungisane, Thank you for your positive feedback. It’s always great to hear from a happy customer. If for any reason you require further assistance, please don’t hesitate to contact us again. Team DirectAxis
Best regards,