MT
Mu T

1 reviews | Active since May 2017

31 Aug 2020, 11:11

WORST EXPERIENCE EVER

I settled my Direct Axis account through Lynn & Main Attorneys. They gave me settlement letter and requested Durect Axis to send an update to all major credit bureaus. Up to this day my details have not been updated and its damaging my credit score as it is.

What does it take for direct Axis to just send an update to credit bureaus

I'm do annoyed right now coz even when you call them noone answers. This is the worst service I've ever experienced in my life

0
Replies (2)
DirectAxis
DirectAxis's reply31 Aug 2020, 14:41
Official
Hello Mu,  We have received your review.  Our team is currently in the process of having your credit profile updated.  We will continue to provide you feedback until the matter has been resolved.  Team DirectAxis 
MT
Mu T's update02 Sept 2020, 14:32
Reviewer Update
Dial direct im still a very unhappy client. I have been calling and noone answers. I sent emails and the response was that someone will call but up to this day noone has bothered. Can you please update my profile. What is so difficult to just send an update to credit bureaus? You are making my life very difficult