SH
Shameem H
1 reviews | Active since Mar 2009
05 Feb 2022, 11:58
Worst customer service
I have been trying to contact direct axis for the past 2 weeks but the message on the call just says we unable to take your call due to high call volumes. What is the point of customer service? Please call me back regarding my current loan
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DirectAxis's replyOfficial
07 Feb 2022, 09:37Hello Shameem, Thanks for reaching out to us. We apologise for the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Claims Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply07 Feb 2022, 09:37
Official
Hello Shameem, Thanks for reaching out to us. We apologise for the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Claims Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis