TM
Terrah M

1 reviews | Active since Jul 2014

05 Jul 2019, 08:38

WORST CUSTOMER SERVICE

Worst customer service, Their statements do not include their account numbers. tried for a week to reach them and kept being directed to different people had to reverse the debit order for me to get attention.

a month ago I paid 60% of the loan and have been requesting statements with no luck.

THIS IS THE WORST COMPANY.

0
Replies (2)
DirectAxis
DirectAxis's reply05 Jul 2019, 08:45
Official
Hello Terrah.

We will be in contact to get more information about what you are saying.

regards,

The Dialdirect Team

Best regards,

DirectAxis
DirectAxis's reply05 Jul 2019, 11:13
Official
Hello, thank you for letting us know.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis 

Best regards,