PM
Precious M
1 reviews | Active since Dec 2020
01 May 2023, 11:05
Worse company with Highest interest Rates - Direct Axis
After settlement amount was paid on 24 April, Direct Axis still debited my bank account on the 28th of April causing a lot of inconveniences. I was able to reverse the payment and block future transactions through my bank.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
02 May 2023, 10:14 Hello Precious, Thanks for reaching out to us. We apologise for the inconvenience caused in the process of getting your account closed. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
DirectAxis's reply02 May 2023, 10:14
Official
Hello Precious, Thanks for reaching out to us. We apologise for the inconvenience caused in the process of getting your account closed. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis