Will never get better this way.

They mailed me to say that they haven't received my proof of payment but I send it 3 times and just nothing. My account is still open and on my FNB account it shows that it's paid. They owe me money now. Still don't understand why they need proof if they can see the account is paid in full. This company is going to lose lots of customers the way they are going on. This is the second review I am writing but nothing is happening.