AM
Aadiel M
1 reviews | Active since Jun 2019
11 Nov 2021, 20:20
Will never ever call on then or recommend to anyone
I payed up my loan as per their settlement, was told to pay an additional R3k to have the account closed, They realized their mistake and promised me a refund,,,, that was 2 months ago. They are so quick to hand you over to collections agencies when you go into arrears, yet they can't refund me.
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DirectAxis's replyOfficial
12 Nov 2021, 09:36Hello Aadiel, Thank you for reaching out to us. Apologies for the unpleasant experience caused by the process of trying to get your account refunded. We'll look into this immediately and be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply12 Nov 2021, 09:36
Official
Hello Aadiel, Thank you for reaching out to us. Apologies for the unpleasant experience caused by the process of trying to get your account refunded. We'll look into this immediately and be in touch with you as soon as we've gathered more information. Team DirectAxis