What a waste of time....
<p>Firstly when phoning them just to get something simple like my Outstanding Balance or Settlement. You can wait for +/- 30min with still no success and on some occasion got told that i do not exist on the system????? I guess then i should stop paying my premium then. Then i tried the emailing system which i should rather have just not wasted any time on..Really pathetic service how the hell wil i now ever know if money is still owed or not.</p>
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist. Team DirectAxis
Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist. Team DirectAxis