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andries B

1 reviews | Active since Mar 2012

27 Sept 2023, 15:54

Wesbank power loans is only for people with salary! Commission and self employed pls don't apply you will be declined even if you a good client

Was very disappointed that Wesbank cashpower is actually Direct axis! Very misleading! If i knew it's not wesbank themself I would never have app****! Reason I am not approved is cause I don't earn a salary of basic?? So if you have a good score and have not missed any payments for years and os a good wesbank client you don't qualify! Why don't they say if you don't have a salary pls don't apply!

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Replies (1)
DirectAxis
DirectAxis's reply28 Sept 2023, 08:11
Official
Hello  Andries, 

Thanks for reaching out to us.  

Please accept our humble apologies for the unpleasant experience, we will do our best to ensure that we rebuild and regain your trust.  

We'll ensure that your feedback is shared with the department head.  

We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.  

Team DirectAxis