SJ
Sue J
1 reviews | Active since Jul 2009
28 Feb 2021, 13:57
Wesbank/ Direct Axis - Shocking Companies
I had a loan with Wesbank/Direct Axis. THIS LOAN WAS SETTLED ON A DREAD DISEASE CLAIM on the 12th FEBRUARY 2021. Despite calls and emails and a previous report on HelloPeter I still HAVE DEBIT ORDERS BEING DEDUCTED ON THIS ACCOUNT! CAN SOMEONE FROM EITHER DIRECT AXIS OR WESBANK CONTACT ME!
23 Feb 2021, 08:56 NO RESPONSE TO CALLS OR EMAILS! Please answer calls I had my loan account SETTLED on a DREAD DISEASE claim. They have put the cash as AVAILABLE on my FNB app and left the interest as outstanding. SHOCKING COMPANY! No response to endless emails and calls. I AM NO LONGER WORKING = NO INCOME! YOU NEED TO CLEAR THIS OFF MY APP AS ANY DEBIT ORDERS WILL NOT GO THROUGH!
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Replies (1)DirectAxis's replyOfficial
01 Mar 2021, 10:27Hello Sue, Thank you for reaching out. Please accept our humble apologies for any inconvenience caused. Our Claims team is currently dealing with your query. We will monitor your account until it has been resolved. Team DirectAxis
DirectAxis's reply01 Mar 2021, 10:27
Official
Hello Sue, Thank you for reaching out. Please accept our humble apologies for any inconvenience caused. Our Claims team is currently dealing with your query. We will monitor your account until it has been resolved. Team DirectAxis
