wesbank direct axis

I received a call to request an update of my comprehensive vehicle insurance, I duly mailed the proof through. I received an sms thanking me for my proof.. A few weeks later I again received a call to request an update of my insurance, I again mailed it through. eventually after the 3rd contact, and no replies from wesbank insure/direct axis I sent through proof 120 times. I then received an sms that they have received proof. 2 days later I received an email requesting proof of my vehicle insurance. I have tried to contact the call centre and have been on hold for hours. to be fair I normally hang up after 25 on hold. what a debacle, clearly you guys have no clue what you are doing. it smacks of a ****. service is useless, or non existent at best. if you ever try to put your insurance in place i'll drag your name through social media for the next 10 years. plus you will end up in court. pathetic pathetic pathetic. in fact NO, if the service was pathetic it would be an improvement on what you are delivering at present. I have tried in vain to contact Wesbank, direct Axis and a manager of some description. clearly everyone is too busy providing pathetic service. what a joke.