yE
yolandi E

1 reviews | Active since Sept 2016

08 Sept 2016, 12:45

waiting for more than 24 hours

<p>Can you please let me know when my husban maatjan engelbrecht loan amount wil be paid in . I need to go to my fathers funeral and need to book the tickets before tonight. Please </p>

0
Replies (3)
DirectAxis
DirectAxis's reply08 Sept 2016, 13:09
Official

Hi

Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.

Kind regards,
DirectAxis Customer Relationship Management Team

yE
yolandi E's update08 Sept 2016, 14:32
Reviewer Update

2 hours later and still no contact from directaxis. I guys were always fast ......m dont know what happened.

DirectAxis
DirectAxis's reply13 Sept 2016, 12:27
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!