CM
Claire M

1 reviews | Active since Aug 2015

08 Dec 2016, 18:20

Waiting for final loan approval

<p>I app**** for a loan on the 30.11.2016 and everything went quite quickly and everything was tentatively approved and I had to produce my documents before the cash would be deposited into my account. It's more than a week later and I have had no follow up. After numerous calls and waiting for 20 mins on hold, I have given up. I still haven't received any feedback. </p>

0
Replies (2)
DirectAxis
DirectAxis's reply08 Dec 2016, 18:23
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply13 Dec 2016, 15:42
Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know.

Best regards,