TE
Tonie E
1 reviews | Active since Jan 2019
21 Nov 2022, 15:11
Very Bad Customer Care service
Worst experience ever called in multiple times with just being pushed on from one consultant to another.
Had a loan settled in 2018 and for some reason still with your legal department how is this even possible ?
No one seems to be able to assist I do not understand I have a settlement letter ?
Can you please assist ?
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
21 Nov 2022, 15:32Hello Tonie,
Thanks for reaching out to us.
Please accept our humble apologies for any inconvenience caused in the process of trying to get your account settled.
We'll look into this immediately and will be in touch with you as soon as we've gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for any inconvenience caused in the process of trying to get your account settled.
We'll look into this immediately and will be in touch with you as soon as we've gathered more information.
Team DirectAxis
DirectAxis's reply21 Nov 2022, 15:32
Official
Hello Tonie,
Thanks for reaching out to us.
Please accept our humble apologies for any inconvenience caused in the process of trying to get your account settled.
We'll look into this immediately and will be in touch with you as soon as we've gathered more information.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for any inconvenience caused in the process of trying to get your account settled.
We'll look into this immediately and will be in touch with you as soon as we've gathered more information.
Team DirectAxis