MR
Maurice R
1 reviews | Active since Dec 2009
01 Jul 2020, 13:26
Vanished from the planet
If I could I would give -10 I have been trying to get hold of somebody on the phone for DAYS now no rely on emails eiher!!! I just want a settlement letter but it is impossible to reach anybody over the phone!!!! Totally disgusted and I will not return to ever again
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DirectAxis's replyOfficial
01 Jul 2020, 15:18Hello Maurice, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We continue to use preventative measures to protect our team against the spread of the Coronavirus infections. As such, you may experience delays in responses from our agents. Please rest assured that we care about our customers and our primary focus during this time is to act responsibly towards them. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply01 Jul 2020, 15:18
Official
Hello Maurice, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We continue to use preventative measures to protect our team against the spread of the Coronavirus infections. As such, you may experience delays in responses from our agents. Please rest assured that we care about our customers and our primary focus during this time is to act responsibly towards them. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,