SvS
Servaas van Staden-Coetzer
1 reviews | Active since Dec 2023
27 Sept 2024, 13:19
Useless staff at call center
Horrible service from call center agents. ABSA made a payment to them and are trying to follow up. Direct Axis refuses to assist them. Then they conference call them with me (the client) and still refuses to assist. All I want to know is the payment reflecting or not. Useless staff
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DirectAxis's replyOfficial
27 Sept 2024, 13:50Good day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
DirectAxis's reply27 Sept 2024, 13:50
Official
Good day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis