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Portia M
1 reviews | Active since Oct 2016
06 Mar 2019, 14:52
Useless ******* of a company !!!!
They will never call back . Never give you a statmenet and when they do its for 2017/18 when you in March 2019. Customer care agent knows nothing . Team leader knows nothing . Never reply to emails . Lie to you on Facebook and say some one will call and no one ever does .
Just a bunch of people that sit there an drink tea all day .
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Replies (2)
DirectAxis's replyOfficial
07 Mar 2019, 10:58Hello, apologies, this isn't the experience we aim to provide. You complaint has been passed onto our Customer Relationship Management Team to investigate. We will be in touch with you as soon as we've gathered more information. Team DirectAxis
DirectAxis's reply07 Mar 2019, 10:58
Official
Hello, apologies, this isn't the experience we aim to provide. You complaint has been passed onto our Customer Relationship Management Team to investigate. We will be in touch with you as soon as we've gathered more information. Team DirectAxis
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Portia M's updateReviewer Update
12 Mar 2019, 12:52Still awaiting proof of closure . Again no one is replying while I paid all the amount that was given in my settlement letter , Proof of payment was emailed .
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Portia M's update12 Mar 2019, 12:52
Reviewer Update
Still awaiting proof of closure . Again no one is replying while I paid all the amount that was given in my settlement letter , Proof of payment was emailed .