JB
Jan-Dirk Brak
1 reviews | Active since Jan 2014
11 Feb 2015, 14:56
Useless - No response
No response or feedback from the callcentre... the telephones just ring. They answer the \New Business"number but ALL other lines are engaged or you are on hold for more than an half hour!! Truly pathetic!! """
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DirectAxis's replyOfficial
11 Feb 2015, 15:19Hello Jaydb,
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,
DirectAxis's reply11 Feb 2015, 15:19
Official
Hello Jaydb,
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated this internally and will be in touch as soon as more information becomes available.
We will also keep you updated until the matter is resolved.
Kind regards
Direct Axis Customer Relationship Management Team
Best regards,