RT
Russell T
1 reviews | Active since Jan 2019
01 Nov 2022, 18:11
Useless
For weeks now this company has been calling me looking for someone that is not me. Each time I tell them they have the wrong number and I ask that my number be removed from the system. Each time they tell me “no” and “that they will call me every week”. Surely this is against the poppi act. After trying to call them and sending emails to get this sorted, NOTHING happens.
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Replies (2)
DirectAxis's replyOfficial
02 Nov 2022, 10:10 Hello Russell, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply02 Nov 2022, 10:10
Official
Hello Russell, Thanks for reaching out to us. Please accept our humble apologies for the unpleasant experience and the inconvenience caused. We understand your frustration and are here to assist. We have escalated the matter to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
10 Nov 2022, 12:14 Hello Russell, we're pleased to confirm that your cellphone number has been removed. Team DirectAxis
Best regards,
DirectAxis's reply10 Nov 2022, 12:14
Official
Hello Russell, we're pleased to confirm that your cellphone number has been removed. Team DirectAxis
Best regards,