Updating of Paid Up Loans

<p>I had taken out a loan with Direct Axis. I defaulted with payments, but eventually paid it up in December of 2015. I have since then been trying to have Direct Axis update their system, as this was reflecting negatively on my credit record. To date, I have called, held on as I am currently doing for more than 10 minutes at a time, and I have had no luck! On 16 August I spoke to Wahiba who indicated to me that she had done what was needed, but that I needed to call Wesbank as they needed to update their system. They in turn have been just as unhelpful, and have redirected me to DirectAxis!</p> <p> </p> <p>I am really frustrated and very upset!</p>