1 reviews | Active since Feb 2017

15 Feb 2017, 11:06

Updating of Credit Bureaus

<p>HI,</p> <p> </p> <p>I settled my loan account last year November and up till now the information has not been reflected on the Credit Bureaus. This is very unfair.</p>

0
Replies (6)
DirectAxis
DirectAxis's reply15 Feb 2017, 11:28
Official

Hello, we're taking this very seriously and are looking into it urgently. A consultant will be in touch with you soon. Team DirectAxis

's update12 Mar 2017, 14:51
Reviewer Update

Still no feedback on this matter...

's update14 Mar 2017, 12:51
Reviewer Update

Its been more then 3 weeks and no one has contacted me. I find it very difficult to believe you'll are taking the matter seriously!

DirectAxis
DirectAxis's reply14 Mar 2017, 14:41
Official

Please accept our apologies for the delay in getting back to you. We will request that a member from our Management Team get in touch with you.

's update16 Mar 2017, 23:35
Reviewer Update

When will a member from your Management Team contact me? Surely if you'll are serious to resolve this matter it wouldnt take a month! In fact this matter is over 6 months. Perhaps i need to seek the assistance of an attorney and bill the costs to Call Direct.

's update25 Mar 2017, 11:20
Reviewer Update

I emailed you'll as requested and still no response! My account has been settled and you'll are not interested in updating the Credit Bureaus!