BM
Bill M
1 reviews | Active since Mar 2009
14 Apr 2016, 09:49
Up and Down we Go !!
12 April 2016 - I apply for a loan - Require Documents - Received SMS 18:54<br> 13 April 2016 - I am approved - Received SMS 09:06<br> In between, and many phone calls later, your agent assures me that all is well and all that is left is for the money to be paid into my account.<br> 13 April 2016 - SMS - Policy docs are on their way - all is well<br> 14 April 2016 07:25 - Your loan has been declined and we no longer can help...<br> <br> What kind of game are you playing or are you in the Insurance industry and this is your ploy to get business by offering loans and then selling policies - but raising hopes and ideas of people who re**** on you !!<br> <br> Sis man Direct Axis !! - Please do your job properly - after all your are being PAID for it !!
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DirectAxis's replyOfficial
14 Apr 2016, 09:50Hello advantag,
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
DirectAxis's reply14 Apr 2016, 09:50
Official
Hello advantag,
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
We apologise for your experience and thank you for bringing this to our attention. We have escalated this internally as a matter of utmost priority and are busy investigating.
A consultant will be in touch soonest to assist you further. We will keep you updated until the matter is resolved.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,