sS
sonet S

1 reviews | Active since Nov 2014

06 Dec 2016, 11:27

Unsuccesfull closure of account

<p>Good day, I asked for a settlement on my account ********** 6764.</p> <p>Settlement amount was given to me ... I phoned Direct Axis yesterday to make sure they have closed my account as another debit order went off my account for November. Still they have not closed my account.</p> <p>Very poor service.!!</p>

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Replies (2)
DirectAxis
DirectAxis's reply06 Dec 2016, 11:52
Official

Hello, thank you for letting us know. You'll be happy to hear that your feedback is being looked into and that a consultant will be in touch with you. We hope to clear things up shortly.

DirectAxis
DirectAxis's reply07 Dec 2016, 13:05
Official

Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.