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Nico S

1 reviews | Active since Oct 2018

05 Oct 2018, 08:36

Unsolicited spam email bombardment

Unsolicited spam email and no option to unsubscribe.

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Replies (5)
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Nico S's update05 Oct 2018, 08:42
Reviewer Update
I would like to add that I requested via email to be unsubscribed or for DirectAxis to stop sending me spam on a minimum of three occasions this year with no reaction from them. What an ************ company. Use at your own peril!
DirectAxis
DirectAxis's reply05 Oct 2018, 08:49
Official

Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more emails. Team DirectAxis

NS
Nico S's update05 Oct 2018, 09:09
Reviewer Update
Your private reply which states: "Please note that our marketing material (SMS and email) will always contain an opt-out link. You may have received a communication from a syndicate. Please send us an example of the marketing material you’ve received onto ********** is simply incorrect and not true. I received the following email and post it exactly as copied here: "Welcome To DirectAxis We are currently on a promotion, giving out loans for only at 5% interest rate per annum. The offer covers all types of loan and open to blacklisted individuals and those under debt review. See attached for more information on the 5% loan offer as we await your swift response. Kind Regards. MARKETING TEAM DirectAxis Financial Services." This was received from ********** with NO OPTION to unsubscribe. I have never seen such an option on any of the DirectAxis emails which I did bother to open.
NS
Nico S's update05 Oct 2018, 09:17
Reviewer Update
What a joke this company DirectAxis is. I thought I would be nice and send them the unsolicited material as requested by them. Guess what is the response?? See below: "Your message did not reach some or all of the intended recipients. Subject: FW: UNSUBSCRIBE Sent: 2018/10/05 09:13 The following recipient(s) cannot be reached: ********** on 2018/10/05 09:14 Server error: 'Invalid recipient'" SO HOW NICE TO SUGGEST AN EMAIL ADDRESS WHICH DOES NOT SEEM TO EXIST!! Now i have wasted enough of my time!
DirectAxis
DirectAxis's reply12 Oct 2018, 10:49
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!