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MR
Marie R.

1 reviews | Active since Mar 2013

05 Sept 2017, 14:30

Unsolicited sms marketing continues...

I STILL keep receiving sms campaigns relating to DirectAxis?Edgars loans, I have opted out NUMEROUS times but keep receiving messages. I have complained via hellopeter and received a message assuring me I will not receive any more of these messages, but no surprise they keep coming!!!!

0
Replies (13)
DirectAxis
DirectAxis's reply05 Sept 2017, 15:06
Official

Hello, thank you for letting us know and we apologize for your experience. We will arrange for you to be unsubscribed from Edgars promotions. Team DirectAxis

Best regards,

MR
Marie R.'s update12 Sept 2017, 11:28
Reviewer Update
AND GUESS WHAT?! TWO MORE ****ING SMS's THIS MORNING!!!! THIS IS INFURIATING, STOP SENDING ME MESSAGES!!!!!!!!!
MR
Marie R.'s update12 Sept 2017, 11:29
Reviewer Update
AND GUESS WHAT?! TWO MORE SMS's THIS MORNING!!!! THIS IS INFURIATING, STOP SENDING ME MESSAGES!!!!!!!!!
DirectAxis
DirectAxis's reply12 Sept 2017, 11:48
Official

Hello, we are busy liaising with our Marketing Team in order for the Edgars SMS's to stop and will keep you informed until the matter is resolved. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply12 Sept 2017, 11:48
Official

Hello, we are busy liaising with our Marketing Team in order for the Edgars SMS's to stop and will keep you informed until the matter is resolved. Team DirectAxis

Best regards,

MR
Marie R.'s update12 Sept 2017, 11:54
Reviewer Update
I have absolutely no faith on your ability to get this right and will be taking this up with the FAIS Ombud, NCR, NCC and whoever else I can find that will listen.
DirectAxis
DirectAxis's reply12 Sept 2017, 12:23
Official

We appreciate your feedback and would like to ensure you that we are top of the issue.

Best regards,

MR
Marie R.'s update19 Sept 2017, 13:43
Reviewer Update
AND GUESS WHAT - YET ANOTHER UNWELCOME, UNSOLICITED SMS RECEIVED TODAY!!! FFS STOP IT ALREADY!!!!!!!!
MR
Marie R.'s update19 Sept 2017, 13:44
Reviewer Update
Still receiving unwanted and unsolicited sms messages.....
DirectAxis
DirectAxis's reply19 Sept 2017, 14:02
Official

We apologize for the delay in getting back to you. Please rest assured that we will aim to accelerate the issue and revert back to you.

Best regards,

MR
Marie R.'s update19 Sept 2017, 14:13
Reviewer Update
I don't believe you at all!
DirectAxis
DirectAxis's reply20 Sept 2017, 15:33
Official

Hello, we are able to confirm that you have been fully unsubscribed. Please accept our apologies for the delay in resolving your complaint. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply20 Sept 2017, 15:34
Official

Hello, we are able to confirm that you have been fully unsubscribed. Please accept our apologies for the delay in resolving your complaint. Team DirectAxis

Best regards,