1 reviews | Active since Jul 2009
Unsolicited sales calls under false pretences (Wesbank)
I was requested to provide proof of insurance. Which I have done so on 30 January 2018. The documents I provided is dated 14 SEptember 2017, confirming renewal in November of the same year.
Today, at 11:30, I receive a call from DIRECT AXIS (An insurance company) which claims that my proof of insurance is older than 6 months. Firstly, I did not give consent for alternative insurance companies to call me - This is in breach of ECT act, and will be reported. Secondly, the arrogant consultant does not understand that 2 February 2018, from 14 September 2017, is only 4 months, and +/- 2 weeks. Still less than 6 months, in any instance.
This is nothing more than an unsolicited attempt to create business, without my consent. It is an inconsiderate waste of my billable time.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis