MM
Mihlali M

1 reviews | Active since Sept 2012

23 Dec 2016, 12:50

Unsolicited Harassment, Data Theft

<p>For the past few years, I've been the victim of email and SMS spam from DirectAxis. Fortunately, with the email spam, I merely had to block the offending email address once and that was the end of that story. Likewise with the SMSes, I am able to block the offending number, even though every now and then some DirectAxis spam slips through.</p> <p> </p> <p>But now you DirectAxis has stooped to a new low. I received a credit offer from DirectAxis, mailed to my residential address. I am not even going to ask by what *****ed and ******* means DirectAxis obtained my residential address. All I want is for you to remove the entirety of my details from your databases and never contact me again. This is absolutely repugnant and heinous.</p>

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Replies (3)
DirectAxis
DirectAxis's reply23 Dec 2016, 13:35
Official

Hello, thank you for letting us know. We understand your frustration and will make sure that you will no longer receive promotions from us. Our scheduling process may cause you to receive one or two more letters in the post, but if you do get these, they'll be the very last. Emails and SMSs will stop from next week. We're sorry to see you go, but if you require our services in future, please keep us in mind. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply30 Dec 2016, 10:19
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!

Best regards,

MM
Mihlali M's update30 Dec 2016, 10:39
Reviewer Update

Come on guys. This is not on. On December 23 2016 and today you're tellingly me this but just yesterday I received the following SMS from DirectAxis:

"You have preferred customer status at DirectAxis and you can still apply for up to R150 000 on ********** 135 or www.directaxis.mobi Opt out www.opt-out.co/7152"

That didn't arrive in the post. That was an SMS sent directly to my phone. Why do you guys insist on making such a nuisance of yourselves?