1 reviews | Active since May 2016
<p>Dear DirectAxis, </p> <p>I have never had any dealings with you. I have recieved text messages from you, and you have addressed me by name. </p> <p>I understand that others have had a similar problem.</p> <p>I want to know where you got my name and details from. A response such as: 'acquired through a third party supplier who form part of the DMA' will not suffice. The Electronic Communications and Transactions Act requires you to inform me where my contact details were obtained from. </p> <p>Perhaps your company needs to do some research on the Protection of Personal Information Act. Let me sum it up for you: Basically, customers need to give consent for an organisation to utilise or share any of their personal information. What are you going to do about this?</p> <p>You have also contravened the Consumer Protection Act (CPA). Again, let me enlighten you, since clearly your comunications team has no clue: all subscribers must have opted-in to receive marketing messages, businesses must be able to prove that customer’s opted-in.</p> <p>So, what are you going to do? Forcing me to go and unsubscribe using some link is not going to work this time. I will be taking this further! </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>You have the right to know where your details were obtained as well as the right to opt-out. Your details were Kind regards, DirectAxis Customer Relationship Management Team</p>
Hi
Thank you for reaching out to us and your feedback.
Please send us your details via private reply on HelloPeter in order for us to assist you or email it to ***.
Kind regards,
DirectAxis Customer Relationship Management
Best regards,
Hi
Thank you for reaching out to us and your feedback.
Please send us your details via private reply on HelloPeter in order for us to assist you or email it to ***.
Kind regards,
DirectAxis Customer Relationship Management
Best regards,
Hi
We are able to confirm that we have emailed you our feedback in regards to your review and that you have been unsubscribed.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
Hi
We are able to confirm that we have emailed you our feedback in regards to your review and that you have been unsubscribed.
Kind regards,
DirectAxis Customer Relationship Management Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.