gM
georgio M
1 reviews | Active since Nov 2017
10 Nov 2021, 14:50
Unsolicited communication and use of my personal details by directaxis
I have received and am still receiving unsolicited marketing sms's from directaxis. I have opted out as well as reported this and i am stil receiving the same marketing comms. I have not shared my personal info with directaxis nor have i given directaxis to contact me or use my personal info. This is in direct conflict to my rights in terms of the POPI act.
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
10 Nov 2021, 16:34Hello Georgio,
Thank you for letting us know.
We understand your frustration and will make sure that you will no longer receive promotions from us.
SMSes will stop from next week. Please note, our scheduling process may cause you to receive one or two SMSes, but if you do get these, they'll be the very last.
If you require our services in the future, please don't hesitate to reach out.
Team DirectAxis
DirectAxis's reply10 Nov 2021, 16:34
Official
Hello Georgio,
Thank you for letting us know.
We understand your frustration and will make sure that you will no longer receive promotions from us.
SMSes will stop from next week. Please note, our scheduling process may cause you to receive one or two SMSes, but if you do get these, they'll be the very last.
If you require our services in the future, please don't hesitate to reach out.
Team DirectAxis