************ business practices! Public must be warned.

Today is the day I open my mouth on social media and I gave you ample time to respond a full week or so. Not only was every settlement offer different, the call centre is non existent. Your agents working the email lines are unprofessional, do not follow up emails or when they do its like they have not been skilled on email etiquette. Should you ask for banking details on a letter head its like requesting from a wall. Such a big company!! There are no open and honest channels to make payment. On every banking app you are listed as something else. From FIRST RAND VEHICLE FINANCE, to Direct axis,to call direct. Forgive the ordinary citizen we do not work for your company. You make paying the account hard its like you want to hold us into debt. I have been in review for 4 years. I didnt run. I acknowledged and took accountability, where I draw the line is AFTER YOUR SETTLEMENT LETTER IN BLACK AND WHITE IS PAID YOU STILL SAY I OWE U MORE MONEY AND THIS WAS APPARENTLY VERBALLY NOTED WITH MY COUNSELLOR. I EMAILED YOU OVER 6 TIMES FOR A SETTLEMENT. THE AMOUNT PAID WAS THE ONE YOU HAD GIVEN TO THE COUNSELLOR. I SHOULD THINK THAT IS THE MOST RELIABLE FIGURE. LET ME PLACE THIS ON RECORD I HAVE PAID YOUR SETTLEMENT LETTER I WILL NOT BE PAYING ANYMORE MONEY. I REQUEST MY PAID UP LETTER. I AM THE CUSTOMER. THE AMOUNT ON A LETTER IN BLACK AND WHITE ISSUED BY YOUR COMPANY IS PAID IN FULL. I REQUEST FOR THIS ACCOUNT TO BE CLOSED IMMEDIATELY AS THE SETTLEMENT HAS REFLECTED COMFORTABLY. Your miscommunication issues stem from non competence on your side and IS NOT MY PROBLEM. SORT THAT OUT ON YOUR SIDE NOT WITH ME. I AM NOT SCARED TO VOICE MY FACTS ON SUCH A BIG COMPANY. THE AVERAGE PERSON must be made aware before going into contract with you. I GAVE YOU AMPLE TIME. AND YOUR UNFAIR DISHONEST PRACTICES MUST BE MADE PUBLIC. I could deal with the harsassing collection calls but no not this. After approaching you a million times to sort this out and release me from your company your services are worse than loan sharks. PEOPLE HAVE BETTER SERVICE AND CLEAR LINES OF COMMUNICATION WITH BACK DOOR COMPANIES. Its clear that you want to imprison people IN FINANCIAL DEBT. I HAVE HAD ENOUGH. I WANT MY PAID UP LETTER AND FOR MY ACCOUNT TO BE CLOSED IMMEDIATELY. YOU HAVE ALL YOUR MONEY MORE THAN WHAT I OWED LET ME GO!!! AND I WILL SING THIS SONG OVER AND OVER, LOUD AND CLEAR!! Off to hello Peter and then the ombudsman we go! YOUR PRACTICES ARE BORDER LINE ********. YOU ARE UNABLE TO EVEN GET A TEAM LEADER TO CALL ME. I HAVE REQUESTED THE CALL RECORDING BUT THERE HAS JUST BEEN SILENCE. ******* AND ************ BUSINESS PRACTICES