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shane F
1 reviews | Active since Aug 2011
15 Jul 2021, 08:38
unsatisfied client service from a credit provider
i requested an ******** debit order that went off my account.im still waiting for the funds to be paid to me. its 2 weeks already.
Your urgent assistance and resposne will be appreciated.
Regards Shane
Helpful (0)
Replies (4)0
Replies (4)
DirectAxis's replyOfficial
15 Jul 2021, 10:30Hello Shane, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis
DirectAxis's reply15 Jul 2021, 10:30
Official
Hello Shane, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis
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shane F's updateReviewer Update
15 Jul 2021, 11:26still waitinf for feedback 2 weeks later...
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shane F's update15 Jul 2021, 11:26
Reviewer Update
still waitinf for feedback 2 weeks later...
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shane F's updateReviewer Update
15 Jul 2021, 13:44someone in your social media team call me at 12 today. she told me she will get back to me in 30 minutes.it's almost 2pm.unacceptable customer service
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shane F's update15 Jul 2021, 13:44
Reviewer Update
someone in your social media team call me at 12 today. she told me she will get back to me in 30 minutes.it's almost 2pm.unacceptable customer service
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shane F's updateReviewer Update
15 Jul 2021, 15:22its fine one of your social media agents called me after 2pm today. stating that my refund will be paid back to me in 24 to 48 hours.
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shane F's update15 Jul 2021, 15:22
Reviewer Update
its fine one of your social media agents called me after 2pm today. stating that my refund will be paid back to me in 24 to 48 hours.