Unprofessional Service

Appalling treatment from collection consultant, Chad. First of all nobody phones you back the time that you ask them to. Eventually this morning I get the call, the attitude on the consultant was horrible, he kept on muting the call, not sure if he's talking to his mates but I carry on talking then he asked me the same questions that I just answered. The line was also extremely bad I could barely hear him & he became irate when I ask him to repeat himself. Trust me I can't wait to finish my loan with you guys because I never intend to use any of your services again.