LC
Lillian C

1 reviews | Active since Nov 2013

05 Mar 2018, 08:54

Unprofessional and Pathetic Service from DirectAxis

I'm currently getting an unprofessional service from DirectAxis after they fail to reinstate a debit order at the correct date following a payment arrangement made which they have records for. I'm now receiving calls from their so called Attorneys. The service is really pathetic and they really aren't treating their customers fairly. I'm really disgusted by their pathetic service!!!

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Replies (2)
DirectAxis
DirectAxis's reply05 Mar 2018, 09:08
Official

Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply12 Mar 2018, 11:38
Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis