1 reviews | Active since Feb 2017
********l business practice - DirectAxis
I took out a loan with DirectAxis, whereby the loan was paid back in April 2018. I requested the settlement amount on the 3rd of April, whereupon I received and an e-mail with the layout of the settlement. It was confirmed unto me via a telephone conversation that account had been settled, only to learn that another payment had gone off dated the 25th of May. This is unacceptable and I demand remuneration of the excess monies up until the 25th of May.
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. We will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. We will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis