1 reviews | Active since Nov 2016

19 Dec 2016, 06:24

Unjust business ethics

<p>A couple of weeks ago I wrote about getting my balance in order to finish paying direct axis as the interest charged is 8 times more than initial loan. I then received a crazy settlement amount and responded as to why I must pay over 30k when my loan was only 12k and to date I have paid over 20k. CRM has not responded. Is direct axis making money *******ly cos if my interest was 23% why am I paying back so much. Day light ******* and this is Unjust </p>

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Replies (2)
DirectAxis
DirectAxis's reply19 Dec 2016, 08:25
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon.

DirectAxis
DirectAxis's reply19 Dec 2016, 10:18
Official

Hello, we’re pleased that a consultant has been in touch with you to help clear things up. If you need more information, please email us at *** – we’d be happy to assist.