1 reviews | Active since Nov 2016

23 Dec 2016, 15:56

Unjust business ethics

<p>I got a response from Direct Axis wanting clarity on the 400% loan and was referred to ombudsman lol. They say they charge interest yearly and daily.... how sick is this really. Im so disappointed at the arrogance and *******. We come to you for assistance not to be ********** like this my God</p> <p>What business ethics and justification do you use</p> <p> Do you care about your clients</p>

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Replies (4)
DirectAxis
DirectAxis's reply24 Dec 2016, 08:58
Official

Hi. Thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis

DirectAxis
DirectAxis's reply30 Dec 2016, 10:24
Official

Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you!

's update30 Dec 2016, 10:41
Reviewer Update

But you haven't responded to me about the yearly and daily interest. I took a 12k loan and have paid over 20k to date and told I owe another 30k is sickening and day light *******. What is the total to be paid in less than 16 months, 50k for 12k doesn't make sense at all

DirectAxis
DirectAxis's reply30 Dec 2016, 12:37
Official

Hi. Thank you for letting us know. We'll confirm that contact has been made and will be in touch with you for more information. Team DirectAxis