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Chante S
1 reviews | Active since Aug 2020
27 Aug 2020, 12:03
unhappy customer
I settled my loan in the beginning of the year and my account is still being debited every month (R155) , i am not sure why i am being debited however i have not agreed to this debit order, please can someone assist as i can never get hold of anyone when i phone through. i would also like to be refunded for these debited orders that has been going off each month. please call me on ***
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Replies (4)0
Replies (4)
DirectAxis's replyOfficial
27 Aug 2020, 14:37Hello Chante, We have received your review. Your account was settled in mid-January and there has been no deductions on the account in question. We recommend you send us a copy of your bank statement with the debit order for the amount of R155 to ***. Team DirectAxis
DirectAxis's reply27 Aug 2020, 14:37
Official
Hello Chante, We have received your review. Your account was settled in mid-January and there has been no deductions on the account in question. We recommend you send us a copy of your bank statement with the debit order for the amount of R155 to ***. Team DirectAxis
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Chante S's updateReviewer Update
27 Aug 2020, 14:52i have sent you the bank statements confirming the debit since January this year, i will await your response
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Chante S's update27 Aug 2020, 14:52
Reviewer Update
i have sent you the bank statements confirming the debit since January this year, i will await your response
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Chante S's updateReviewer Update
31 Aug 2020, 10:08please can i have feedback on my previous mail sent to you
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Chante S's update31 Aug 2020, 10:08
Reviewer Update
please can i have feedback on my previous mail sent to you
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Chante S's updateReviewer Update
02 Sept 2020, 08:19I still have not received any feedback???
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Chante S's update02 Sept 2020, 08:19
Reviewer Update
I still have not received any feedback???